Privacy Policy
Effective Date: May 14, 2026 · Last Updated: May 14, 2026
PDXEuroWerks LLC (“PDXEuroWerks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website (pdxeurowerks.com), submit a lead form, contact us by phone or email, or use our services.
By using our website or submitting any form, you agree to the practices described in this policy.
1. Information We Collect
We collect information you voluntarily provide when you:
- Submit a lead form on our website or through Google Ads
- Contact us by phone, email, or text message
- Schedule a service appointment
- Subscribe to email or marketing updates
- Bring your vehicle to us for service
The information we collect may include:
- Contact information: name, email address, phone number, mailing address
- Vehicle information: make, model, year, VIN, service history, mileage
- Service information: description of the work you’re requesting or have received
- Payment information: credit card or payment details (processed through secure third-party providers; we do not store full card numbers)
- Automatically collected data: IP address, browser type, pages visited, referring website, device information, and similar analytics data
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Schedule, perform, and follow up on services
- Process payments and maintain service records
- Communicate with you about appointments, service updates, and follow-up care
- Send promotional emails or texts (only if you opt in)
- Improve our website, services, and marketing
- Comply with legal obligations
We will never sell your personal information to third parties.
3. Google Ads & Lead Form Submissions
When you submit a lead form through a Google Ads ad, your information is collected by Google and transmitted to us. Google may also use submission data in accordance with their own privacy policy, available at policies.google.com/privacy.
We use the contact information you provide to follow up about your service request, typically within 24 hours.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and performance
- Measure the effectiveness of our advertising
- Provide a better browsing experience
We may use third-party analytics and advertising services, including Google Analytics, Google Ads, and Meta (Facebook) Pixel. You can disable cookies in your browser settings, though some website features may not function properly without them.
5. How We Share Your Information
We share your information only with:
- Service providers who help us operate our business (e.g., payment processors, email platforms, scheduling tools, CRM systems) — these providers are bound by confidentiality
- Parts suppliers and partner shops when necessary to fulfill your service (e.g., ordering parts under your vehicle’s specifications)
- Legal authorities when required by law, court order, or to protect our rights or your safety
We do not sell, rent, or trade your personal information.
6. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your data.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Restrict how we use your data
To exercise any of these rights, contact us at service@pdxeurowerks.com or (971) 200-5613.
8. Marketing Communications
If you opt in to receive marketing emails or texts, you can unsubscribe at any time by clicking the “unsubscribe” link in any email, replying “STOP” to any text message, or contacting us directly. We will continue to send transactional communications (appointment confirmations, service updates, invoices) regardless of marketing preferences.
9. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. California, Oregon & Other State Privacy Rights
If you are a resident of California, Oregon, Virginia, Colorado, or another state with consumer privacy laws (CCPA, OCPA, VCDPA, CPA, etc.), you have additional rights including:
- Right to know what personal information is collected
- Right to request deletion
- Right to opt out of the sale or sharing of personal information (we do not sell)
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at the information above.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, partner shops, parts suppliers). We are not responsible for the privacy practices of those sites. Review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information:
PDXEuroWerks LLC
Portland, Oregon
Email: service@pdxeurowerks.com
Phone: (971) 200-5613
Website: pdxeurowerks.com
This policy is provided for informational purposes and does not constitute legal advice. Consult an attorney for advice specific to your business or jurisdiction.